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Refund Policy

Refund & Returns Policy

Effective Date: November 7, 2025
Last Updated: October 6, 2026

Welcome to YFYV.studio.

Because most YFYV.studio products are made-to-order and produced specifically after an order is placed, we generally do not accept returns, exchanges, or cancellations for reasons such as size, fit, color selection, or personal preference.

However, if your order arrives damaged, defective, misprinted, incorrect, or otherwise has a problem caused during production or fulfillment, we want to make it right.

Please review the following policy before placing your order.

1. Returns, Exchanges & Cancellations

Because our products are generally made to order, we do not accept returns or exchanges due to:

  • Incorrect size selected by the customer

  • Fit or preference

  • Incorrect color selected by the customer

  • Change of mind

  • Personal preference

Once an order has been submitted, it may enter production immediately. For this reason, we generally cannot accept cancellations after an order has been placed.

Please review product descriptions, sizing information, color options, and other product details carefully before completing your purchase.

2. Damaged, Defective, Misprinted, or Incorrect Items

We want you to be happy with your purchase.

If your order arrives:

  • Damaged

  • Defective

  • Misprinted

  • With the wrong product

  • With the wrong size or variant due to a fulfillment error

  • With another issue caused by production or fulfillment

please contact us within 5 days of delivery so we can review the issue and determine the appropriate resolution.

Depending on the circumstances, we may provide a replacement or other appropriate resolution at no additional cost to you.

To request assistance, email:

📩 vibe@yfyv.studio

Please include:

  • Your full name

  • Your order number

  • A clear description of the issue

  • Clear photographs showing the problem

  • Photographs of the product and packaging when relevant

Providing photographs allows us and our fulfillment partners to verify the issue and process your request as quickly as possible.

A receipt or other proof of purchase may be required.​

3. Fulfillment Partner Policy

Many YFYV.studio products are produced and shipped by third-party print-on-demand fulfillment partners, including Printful.

Because these products are produced specifically for each order, our fulfillment partners have their own procedures for addressing manufacturing defects, printing errors, damaged products, and fulfillment mistakes.

When an issue is covered by the applicable fulfillment policy, YFYV.studio will coordinate with the fulfillment partner on your behalf.

You do not need to contact the fulfillment partner separately unless we specifically ask you to do so.

4. Unauthorized Returns

Please do not send merchandise back without contacting us first.

If you believe your order qualifies for a replacement or other resolution, please contact:

📩 vibe@yfyv.studio

We will review your request and provide instructions if a return or other action is necessary.

Unauthorized returns may not be accepted or processed.

5. Non-Returnable Items

Because our products are generally made-to-order, the following items are not eligible for return or exchange solely because of customer preference:

  • Made-to-order apparel or accessories

  • Gift cards and digital goods

  • Sale or clearance items

  • Products that have been used, worn, or damaged by the customer

This does not limit our responsibility to address products that arrive damaged, defective, misprinted, incorrect, or otherwise affected by a production or fulfillment error.

6. Shipping Costs

Shipping costs associated with an order are generally non-refundable.

If a replacement is approved because of a confirmed manufacturing, printing, damage, or fulfillment error, YFYV.studio will work with the applicable fulfillment partner to determine the appropriate shipping arrangements.

You will not be responsible for additional product or replacement shipping costs resulting from a confirmed production or fulfillment error.

For customer-initiated returns or other situations not covered by this policy, any applicable shipping costs are the responsibility of the customer and are not refundable.

7. Order Delivery Issues

If your order appears to be lost, significantly delayed, or delivered incorrectly, please contact us at vibe@yfyv.studio with your order number and relevant delivery information.

We will review the order and work with our fulfillment or shipping partner to determine the appropriate next step.

8. How to Contact Us

If you have questions about your order, returns, replacements, damaged or defective products, or other order-related issues, please contact:

YFYV.studio
Email: vibe@yfyv.studio

Please include your order number whenever contacting us about an existing order. This helps us locate your order and assist you as quickly as possible.

We reserve the right to review each request individually and determine the appropriate resolution based on the circumstances of the order and the applicable fulfillment policies.

For questions about returns, replacements, damaged or defective products, or other order-related issues, please contact:

YFYV.studio
Email: vibe@yfyv.studio

Please include your order number whenever contacting us about an existing order. This helps us locate your order and assist you as quickly as possible.

We reserve the right to review each request individually and determine the appropriate resolution based on the circumstances of the order and the applicable fulfillment policies.

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